Terms of service
Welcome to First Threads Co. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site.
1. GENERAL
This website is operated by First Threads Co. Throughout the site, the terms “we”, “us” and “our” refer to First Threads Co. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or territory, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.
Any breach of these Terms may result in termination of your access to our services.
3. PRODUCTS & AVAILABILITY
All products are subject to availability.
We reserve the right to:
- limit quantities sold
- discontinue products at any time
- refuse or cancel orders
We make every effort to accurately display our products, colours, and designs. However, colours may vary slightly due to screen settings and lighting.
Sizing may vary slightly between garments and production runs.
4. PRICING & PAYMENTS
All prices are listed in AUD unless otherwise stated.
Prices are subject to change without notice.
Orders will only be processed once payment has been successfully completed.
We reserve the right to cancel orders suspected of fraud or unauthorised activity.
5. SHIPPING
Shipping timeframes provided are estimates only and are not guaranteed.
First Threads Co is not responsible for delays caused by:
- postal services
- customs
- courier disruptions
- high-demand release periods
Customers are responsible for ensuring shipping details are entered correctly at checkout.
If a parcel is returned due to incorrect shipping information, additional shipping charges may apply.
6. PREORDERS
Some items may be sold as preorder products.
By purchasing a preorder item, you acknowledge that:
- production and shipping times may be extended
- estimated delivery dates are approximate only
- delays may occur due to manufacturing or freight issues
We will communicate significant delays where possible.
7. RETURNS & EXCHANGES
We accept returns or exchanges within 30 days of delivery.
To be eligible:
- items must be unworn, unwashed, and unused
- original tags and packaging must be included
We reserve the right to refuse returns that do not meet these conditions.
Sale items, limited releases, and clearance items are final sale unless required by Australian Consumer Law.
Customers are responsible for return shipping costs unless the item is faulty.
8. AUSTRALIAN CONSUMER LAW
Nothing in these Terms excludes rights available to consumers under Australian Consumer Law.
If a product is faulty, damaged, or significantly not as described, customers may be entitled to a repair, replacement, or refund in accordance with Australian Consumer Law.
9. INTELLECTUAL PROPERTY
All content on this website, including:
- logos
- graphics
- designs
- images
- product names
- branding
- text
is the property of First Threads Co and may not be copied, reproduced, or used without written permission.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, First Threads Co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. THIRD-PARTY SERVICES
Certain content, payment gateways, or services available through our website may include third-party tools or providers.
We are not responsible for third-party services, policies, or practices.
12. PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
13. CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
First Thread
Email: firstthreadsco@outlook.com.au
Instagram: @firstthreadsco